Group Workshops
Interactive sessions for colleges, communities and organisations.
Online and offline workshops for women, students, community groups and teams. Practical, warm, and built for the room in front of me.
I have run these in college auditoriums, corporate offices and living rooms. The format changes; the aim does not. People leave with something they can use the next morning.
Sessions run from ninety minutes to a full day, and can be tailored to the group.
The full course outline
Art & Science of Creating First Impressions
- Success Essentials
- How First Impressions Are Formed
- Elements of Visual Image
- What Is Image Management
- Why First Impressions Are Instantaneous
- Art & Science of First Impressions
Vocal & Verbal Communication
- Concept of Communication and Its Elements
- Communication Pyramid
- Albert Mehrabian’s Rule of Communication
- Types of Communication
- Vocal & Verbal Elements
- Communication Barriers
- Styles of Communication
- Listening, Paraphrasing and Summarising
General Business Etiquette
- What Is Etiquette and Business Etiquette
- Perfect Handshake
- Self-Introduction and Group Introduction
- Business Card Etiquette
- Meeting Etiquette
- Workplace Etiquette
- Cubicle Courtesies
- Email Etiquette
- Mobile Etiquette
- Professional Gifting Etiquette
- Social Gifting Etiquette
- Travel Etiquette
- Flight Etiquette
- Career-Limiting Behaviours
- Notes on Global Etiquette
Interpersonal Skills
- Interpersonal Behaviour and Its Types
- Must-Haves in Interpersonal Relationships
- Psychological Contracts
- Barriers to Interpersonal Behaviours
- Trust, Cooperation and Competition
- MBTI: Myers-Briggs Type Indicator
- Interpretation of MBTI
- Life Positions and Their Strokes: Johari Window
- Behavioural Attributes of Life Positions
- Strokes
Emotional Intelligence
- Emotional Intelligence and Empathy
- Why We Need EI, and Its Benefits
- How to Work With Emotions
- The 5 Main Abilities in EI
- Empathy: Dos and Don’ts
Time and Stress Management
- What Is Time Management
- Waves in Time Management by Stephen Covey
- Explanation of 4 Quadrants
- Time-Based Management
- Urgency vs Importance
- Exercise for Time Management
- Stress Management
- Types of Stress
- Symptoms of Stress
- ABC Strategy
- Stress Management Techniques
Interview Skills
- Framework of an Interview
- SWOT Analysis
- TOWS Strategy
- STAR Technique for Answering HR and Technical Questions
- Self-Introduction: STAR Technique
- Storytelling in Interviews
- Optimising Your LinkedIn Profile
- Resume Writing
- Interview Etiquette
- Most-Asked HR Questions
Body Language
- Non-verbal Communication and Its Types
- Importance of Non-verbal Communication
- Dimensions of Body Language: Kinesics, Proxemics, Haptics, Oculesics, Olfactics, Chronemics, Chromatics, Sign Language, Appearance, Paralinguistics
- Reading Body Language
Goal Setting
- Importance of Goal Setting
- The Purpose of Goals
- F.R.A.M.E.
- 5 Qualities of Effective Goals: SMART
- Different Types of Goals
- Why Goals Fail
Presenting a Winning Appearance (Professional Styling)
- Concept of Self-Worth
- Understanding Your Goals for Strategic Dressing
- 4 A's of Image Management
- Style Scale Levels
Prefer to learn on your own time? The recorded soft skills course covers the same modules.
The best sessions are the ones where people arrive sceptical and leave taking notes.
Let's create a more
confident you.
Book a one-on-one consultation and take the first step towards your most authentic, impactful self.
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